Shipping policy

Mayan Mystery School
Last updated: June 29, 2025

Every item from the Mayan Mystery School is prepared and shipped with care, intention, and respect for the sacred. Whether you're receiving ritual tools, altar items, or ceremonial kits, we treat each order as a sacred exchange.

Order Processing

  • All orders are processed within 3–5 business days, excluding weekends and holidays.

  • During launches, holidays, or high-volume periods, processing may take slightly longer — we appreciate your patience and understanding.

Each item is energetically cleansed and packed with spiritual integrity before shipment.

Shipping Destinations

We currently ship within:

  • United States

  • Select International locations (Canada, UK, Mexico, and more — full list available at checkout)

If you are outside these regions and wish to place an order, please contact us at info@mayanmysteryschool.com

Shipping Methods & Rates

Shipping costs are calculated at checkout based on:

  • Destination

  • Weight of items

  • Selected shipping method

You’ll see shipping options (e.g., standard, priority) during checkout.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking to update.

Lost or Damaged Packages

We are not responsible for:

  • Lost or stolen packages once marked “Delivered” by the carrier

  • Delays due to customs or carrier issues

If your item arrives damaged, email info@mayanmysteryschool.com 

within 3 days of delivery with:

  • Your order number

  • Photos of the damaged item and packaging

We’ll work with you to offer a resolution.

Sacred Tool Notice

Please note: many of our items are ritual tools or sacred implements. As such, they are wrapped and handled in ways that preserve their energetic integrity. Opening your package mindfully is part of the ceremonial experience.

Pre-Orders or Made-to-Order Items

Some ritual items are made or consecrated upon request. Please allow up to 2–3 weeks for creation before shipping. Details will be noted on the product page.